Legal

Privacy Policy

Effective date: 16 April 2026

Reddi2Drive (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data fairly, lawfully and transparently. This Privacy Policy explains what personal data we collect, how we use it, who we share it with, how long we keep it, and the rights you have in relation to your information.

This policy applies to visitors to reddi2drive.co.uk, account holders, members, and people who contact us through the website.

1. Who we are

Reddi2Drive is a driving tuition and online learning platform offering learning resources, quizzes, progress tracking, memberships, and related services for learner drivers.

If you have any questions about this Privacy Policy or your personal data, you can contact us at:
Email: website@reddi2drive.co.uk

2. The data we collect

We may collect and process the following categories of personal data:

• Your name
• Your email address
• Your account and login details
• Your membership plan and subscription status
• Quiz scores, attempts, progress, performance data and learning activity
• Messages or enquiries you send to us through forms, email, or other contact methods
• Technical data such as IP address, browser type, device type, and site usage information
• Cookie-related data where cookies are used on the site
• Transaction and payment-related information supplied through our payment providers

We do not intentionally collect more personal data than we need for the purposes set out in this policy.

3. How we collect your data

We collect personal data when you:

• visit our website
• create an account
• purchase or change a membership
• complete quizzes or use progress-tracking features
• contact us by form, email, or other methods
• interact with cookies or similar technologies on the site

4. How we use your data

We use your personal data to:

• create and manage your account
• provide access to free and paid content
• deliver memberships and subscription features
• track progress, quiz history, and learning performance
• process payments and manage renewals, upgrades, or cancellations
• respond to support requests, feedback, and enquiries
• maintain, improve, and secure our website and services
• comply with legal, tax, accounting, and regulatory requirements

5. Our lawful bases for processing

UK data protection law requires us to have a valid lawful basis for processing personal data. Depending on the activity, we rely on one or more of the following:

• Contract – where processing is necessary to provide the service, account, or membership you have requested
• Legitimate interests – where processing is necessary to run, improve, protect, and monitor our website and services in a way that is proportionate and does not override your rights
• Legal obligation – where we need to keep records or process data to comply with legal or regulatory duties
• Consent – where consent is required, for example in relation to certain cookies or similar technologies

6. Payments

Payments for memberships or services may be processed by third-party payment providers such as Stripe and PayPal. We do not store your full card details on our website. Payment providers process your payment information in accordance with their own privacy notices and security procedures.

7. Sharing your data

We do not sell your personal data. We only share it where necessary and appropriate, including with:

• Website hosting providers, such as IONOS
• Payment providers, such as Stripe and PayPal
• Website tools, plugins, and service providers used to operate accounts, memberships, forms, analytics, security, and support functions
• Professional advisers or authorities where required by law or to protect legal rights

Where third parties process personal data on our behalf, we expect them to handle it securely and lawfully.

8. Cookies and similar technologies

Our website may use cookies and similar technologies to keep the site functioning properly, support logins and memberships, remember preferences, improve performance, and understand how the site is used.

Where required, we will ask for your consent before using non-essential cookies. You can also manage cookies through your browser settings.

Please also see our Cookie Policy for more information.

9. How long we keep your data

We keep personal data only for as long as necessary for the purposes we collected it for, including to provide services, maintain records, resolve disputes, enforce agreements, and comply with legal obligations.

In practice, this generally means:

• account data is kept while your account remains active and for a reasonable period afterwards where needed
• membership, transaction, and related records may be retained for legal, tax, and accounting purposes
• support or contact records may be kept for as long as reasonably necessary to manage enquiries and protect the business

10. Your rights

Under UK data protection law, you may have rights including the right to:

• request access to your personal data
• request correction of inaccurate or incomplete data
• request deletion of your personal data in certain circumstances
• request restriction of processing in certain circumstances
• object to certain types of processing
• request transfer of your data where applicable
• withdraw consent where we rely on consent

To exercise any of these rights, please contact us at hello@reddi2drive.co.uk.

11. Complaints

If you have concerns about how we use your personal data, please contact us first and we will try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection matters.

12. Data security

We take appropriate technical and organisational measures to help protect personal data, including secure website access, account protections, software updates, and limiting access where appropriate.

However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

13. International transfers

Some third-party service providers may store or process personal data outside the UK. Where this happens, we take reasonable steps to ensure that appropriate safeguards are in place as required by data protection law.

14. Third-party links

Our website may contain links to third-party websites, services, or content. We are not responsible for the privacy practices of those external sites. You should read their privacy notices separately.

15. Children’s privacy

Our services are aimed at learner drivers and related users. We do not knowingly collect personal data from children where it would be unlawful to do so. Where appropriate, parental or guardian involvement may be required.

16. Changes to this policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. Any updates will be posted on this page and the effective date will be updated above.